Solid Wood Floors, Inc.

Serving the Greater Portland Metro Area      CCB#172870

FAQs

General Questions

Why should I choose hardwood floors?
Hardwood floors are durable and are more desirable when traffic and/or pets will cause heavy wear on carpets. The natural colors and patterns found in wood create a warm, bright and inviting living space.
Is it true that hardwood floors can provide a cleaner living space?
Yes. Carpeting attracts and holds many allergenic spores, dust-mites, animal dander and other unhealthy germs that are released every time you vacuum.
How long do hardwood floors last?
When properly maintained, hardwood floors will last generations. The average wood floor can and should be refinished every 10-12 years rather than replaced like other flooring options.
Do you give estimates?
Absolutely, all customers will receive an in-person free estimate before a home is scheduled.
Do you offer any warranty?
We offer a one year limited warranty on all our floor installations and refinishing jobs.
Should I attempt to refinish my floors myself?
We recommend not to. We have all the equipment and experience to do the job efficiently and correctly the first time. Additionally, unless you know the exact process used to install the floors, this can cause you additional headache and money.

Process Questions

What is the time needed for scheduling a floor refinishing or installation?
Depending on the time of year but typically from 1 to 3 weeks before you wish to have the job started.
How long does the installation process take?
We generally visit your home to discuss with you a timeline. This varies greatly on the amount of floor you are requesting to be installed as well as the uniqueness of your room(s).
How long does the sanding and finishing process take?
Generally sanding & finishing is a two day process. However, it can take longer depending on the size and type of wood you have chosen.
What type of finish coat is used?
We use Glitsa Swedish finish. For more information see www.glitsa.com. Water based finish is available upon request.
Will there be dust in my home?
There will be a dust layer in the sanded areas. We hang a dust barrier to prevent dust from penetrating other areas of your home.
Is there a dustless system?
Available upon request we do offer our dust containment system. Using this system eliminates 90% of the dust that is created.
How long does it take for the floor to dry after each layer of finish coat is applied?
Depends on the finish coat used but typically 10 hours to the touch.
What temperature should I keep my home during the flooring process?
68 to 72 degrees is the desired temperature.
What sheen is used on the floors?
We use satin finish coat unless otherwise requested.